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Privacy Policy

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Privacy Policy
Effective Date: 8/19/2025

Integrity Home Solutions values your privacy and is committed to protecting your
personal information. This Privacy Policy & Terms of Use document describes how we
collect, use, disclose, and secure the information you provide to us, as well as the terms
under which we send and receive text messages. By accessing our website, https://www.homeofintegrity.com/, or otherwise engaging with us, you acknowledge and agree to the
practices outlined here. If you do not agree, please discontinue use of our website and
services.

1. Introduction
We strive to respect and protect your privacy. In this section, we provide an overview of
the scope of our Privacy Policy & Terms of Use, explaining when it applies and what
activities it covers. Whether you are scheduling a service, interacting with our customer
support, or opting in to receive text messages, you can expect that your personal data
will be treated in a manner consistent with the principles described below.

2. Information We Collect
We collect a variety of information to provide, maintain, and improve our services, as
well as to communicate effectively with you. Some information is automatically collected
through cookies and similar technologies, while other data is voluntarily given by you
when you fill out forms or contact us directly.

  1. Personal Information You Provide
    When you willingly submit your name, phone number, email address, or other details
    through our website, phone calls, or other communication channels, we collect and
    store this data. This enables us to communicate with you about service updates,
    appointment reminders, and promotional offers.
  2. Automatic Data Collection
    As you browse our website, we automatically gather information about your computer or mobile device, including your IP address, browser type, operating system, and the pages you visit. We use cookies or similar identifiers to track how you interact with our content, which helps us improve site functionality and user experience.
  3. Data from Third Parties
    We may engage service providers for analytics, remarketing, or to enhance Website
    functionality. These providers may use cookies or other tracking methods on our behalf,
    but they are not permitted to use your data for their own independent purposes. We do
    not share or sell any opt-in and phone information to any third-party company for
    marketing purposes.

3. How We Use Your Information
We use the information we collect for various legitimate business purposes that support
our goal of delivering high-quality service and a positive user experience. By
understanding how you use our website and services, we can improve and personalize
our communications with you.

We may use your data to:

  • Delivery Services: Schedule appointments, respond to inquiries, and fulfill requests.
  • Communicate with You: Send service updates, appointment reminders, promotional
    messages, or surveys for feedback.
  • Improve Our Offerings: Analyze how users interact with our website, refine marketing
    strategies, and develop new features or services.
  • Fulfill Legal or Security Obligations: Comply with applicable laws, regulations, or court
    orders, and protect our rights or the safety of our customers.
  • Importantly, opt-in data for text messaging is never sold, rented, or shared with third
    parties for their marketing purposes in compliance with carrier guidelines.

4. Sharing Your Information
We understand the importance of keeping your data confidential. While we do not sell or
rent your personal information, there are certain limited circumstances in which we may
share your data with third parties:

  • Service Providers: We may rely on third parties (e.g., payment processors, hosting
    platforms, analytics vendors) who assist us in delivering or optimizing our services.
    These parties have limited access to your data solely to perform tasks on our behalf and
    are contractually obligated to protect your information.
  • Legal and Regulatory Requirements: We may disclose information in response to lawful
    requests by public authorities, to meet national security or law enforcement
    requirements, or when otherwise required by law.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, your
    information may be transferred, subject to the same privacy commitments.
  • We do not engage in affiliate marketing or lead generation campaigns that involve
    sharing consumer data with third parties for their own marketing. We also do not
    purchase or use rented opt-in lists.

5. Your Rights and Choices
Respect for your privacy includes giving you meaningful choices and control over your
personal data. You may exercise various rights under applicable laws, including:

  • Opt-Out of Communications: You can stop receiving marketing communications from
    Integrity Home Solutions at any time by following the instructions in those communications (e.g.,
    replying “STOP” to text messages) or by contacting us directly at (813) 278-6352.
    Please note that you may continue to receive non-promotional, service-related
    communications, such as appointment confirmations or critical updates.
  • Access, Update, or Delete Your Data: If you wish to know what data we have about you,
    correct any inaccuracies, or request deletion, you may reach out to us using the contact
    information provided in Section 10. We will respond according to applicable laws.
  • Cookie Preferences: You can typically modify your browser settings to refuse cookies.
    However, certain features on our Website may not function optimally if cookies are
    disabled.

6. Messaging Terms & Conditions
We offer the option to receive text messages for various purposes, including service
updates, appointment reminders, promotional offers, and other relevant information. By
providing your phone number, you agree to the following terms:

  1. Consent to Receive Messages: By opting in, you authorize Integrity Home Solutions to send calls or text messages (SMS/MMS) to the phone number you provide. Message frequency varies based on your interaction
    with our services and promotional calendar.
  2. Message & Data Rates: Standard message and data rates set by your mobile carrier may apply. We do not control these fees.
  3. How to Opt Out: You may opt out of promotional messages at any time by replying “STOP” to any text message you receive from us or by contacting our customer support to stop receiving all marketing communication. This will not affect your ability to receive important transactional or service-related communications unless otherwise noted by law.
  4. Help or Support: If you need assistance or have any questions about your messaging options, reply “HELP” to any text you receive or use the contact details in Section 10. We are here to help troubleshoot any issues.
  5. No List Sharing: We do not buy, sell, rent, or share opt-in contact lists. All messaging campaigns are built on direct consent from our customers.

7. Links to Other Sites
Our Website may contain links to external sites that are not operated by us. We have no
control over the content, privacy policies, or practices of these third-party websites. We
encourage you to review the privacy policies of any external site you visit, as we are not
responsible for their policies or actions.

8. Data Security
We maintain commercially reasonable safeguards to protect your personal data against
unauthorized access, disclosure, or misuse. Despite our efforts, no method of
transmission or electronic storage is completely secure. You acknowledge and accept
that you provide your information at your own risk.

9. Updates to This Policy
We may update or modify this Privacy Policy & Terms of Use to reflect changes in our
practices or for other operational, legal, or regulatory reasons. When we make material
updates, we will revise the “Effective Date” at the top of this page. We encourage you to
periodically review this page to stay informed about how we are protecting your data.

10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy & Messaging Terms, or wish to opt out of certain data uses, please contact us at:

Email:  info@homeofintegrity.com
Phone: (813) 686-9908
Address: 5904 Hampton Oaks Pkwy Suite C Tampa, Florida 33610
Website Contact Form: https://www.homeofintegrity.com/

By continuing to use our Website or otherwise providing your personal information, you
confirm that you have read and understood this Privacy Policy & Messaging Terms and
agree to the collection, use, and disclosure of your information in accordance with its
provisions.

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Americans with Disabilities Act (ADA) Notice​

At Integrity Home Services, we are committed to ensuring that individuals with disabilities enjoy full access to our websites. In recognition of this commitment, we are in the process of making modifications to increase the accessibility and usability of this website, using the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard. Please be aware that our efforts are ongoing. If at any time you have difficulty using this website or with a particular web page or function on this site, please contact us by phone at (813) 686-9908; or email us at info@homeofintegrity.com and place “Web Content Accessibility (ADA)” in the subject heading and we will make all reasonable efforts to assist you.